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CUSTOMER ANNOUNCEMENT (See also Press Release below)
From the 1st September 2008, we became an authorised dealer for Yale Europe, selling and supporting the entire range of Yale counterbalance and warehouse trucks.
The decision to move from Nissan after 29 years as a dealer comes as a result of their change in distribution strategy and as many but by no means all of our customers operate Nissan trucks I would like to emphasise that this will not alter our commitment to these or indeed any of our customers or the service levels we provide.
We will continue to have access to Nissan trucks and spare parts to support our existing customers and I want to assure you that we will always provide you with the highest possible service levels. In the future though, we will focus our attention on marketing and supporting the range of Yale trucks across all our sales areas and I hope that we may have the opportunity of demonstrating to you the massive benefits of this world class brand.
Yale Europe is part of the global Yale Materials Handling organisation, with over 350 dealers in 62 countries, making Yale one of the world's most popular brands for lift trucks and materials handling equipment. As part of the NACCO Materials Handling Group (NMHG), we will benefit from continuous investment in research and development into new technology and products. Yale has one of the most advanced product ranges available, manufactured for Europe in the UK , Italy and the Netherlands .
We see the transition to Yale as extremely positive for our customers and for the Forkway Group. The products are ranked as excellent for specification and for performance. They are price competitive and have good availability, with excellent sales and technical support from Yale at its UK headquarters and factories.
I will have more news about the changes and how this may affect you but wanted to share this news with you at the earliest opportunity. If you have any questions or concerns, please speak to your normal contact or email me at mfletcher@forkway.co.uk
Martyn Fletcher
Managing Director
FORKWAY GROUP
